General
What's included in the rental price?
Pricing covers the use of the inflatable for the duration of your event—we don’t charge by the hour. You’ll receive the inflatable, blower, and an extension cord (up to 100 feet).
Delivery and tax are not included.
Is delivery included?
We offer complimentary delivery within our local service areas. For events outside this range, delivery fees are based on distance, travel time, and logistics. We’re always happy to provide a clear delivery quote before booking.
Where do you travel?
Our service area includes Nashville, Clarksville, and surrounding communities. Requests outside this region are considered based on availability.
What form of payment do you accept?
How do you clean your bounce houses?
It is very important to us to keep our products clean to maintain the integrity of our houses and have them sparkling for your event. We use a variety of products including a hospital grade disinfectant on the bounce houses, ball pit, and balls.
How many people can your bounce houses hold at a time?
What should I know about your rules for rentals?
We do not set up at events that include face paint, glitter, silly string, or confetti balloons, as these can damage the bounce houses. While we typically leave the bounce houses in your care, attendants are available upon request. Please ensure children and the bounce house are supervised at all times to keep everyone safe.
Are you insured?
Weather
If it rains can I change the time of my party?
What is your weather and cancellation policy?
Weather Policy: If the event is canceled by Boujee Bounce for high winds or storms, you will receive a full refund within 3-5 business days of the cancellation.
Cancellation Policy: If you cancel at least 72 hours prior to your rental date, you will receive a full refund within 3-5 business days. If you cancel within 72 hours prior to your rental, you will forfeit your deposit (50% of total rental fee).
Balloons
Can I do my own balloons and how do I attach them?
Do you offer balloons and decor for the bounce houses?
Yes! We offer 6-foot and 12-foot balloon garlands, along with full custom balloon styling.
Delivery & Pickup
What do I need to provide/do to prepare for my bounce house arrival?
Please clean the area where the rentals will be placed and provide a clear path to the area. This includes picking up the yard if you have a dog. Be prepared to show our team where you’d like the rentals plugged in. The power source must be no more than 100 feet away from the inflatable. If needed, we offer generators for rent.
If you’re renting multiple units, please note that each inflatable comes with its own blower, and each blower must be plugged into a separate power breaker to avoid tripping circuits.
Can I add my own extension cords?
We do not allow more than one 100 ft extension cord. The further the bounce house is from the power source the less power the inflatable receives and it makes the bounce house too soft.
If your bounce house location is too far from a power source we recommend renting one of our generators or using one of your own.
When do you set up and pick up?
Your delivery details will be sent to you via text prior to your event. Our set up and pick up times will vary depending on our other routes that day, but the hours listed on your inquiry will be covered in full.
What surfaces do you set up on?
We can set up on grass, turf, asphalt, concrete, pavers, or inside a venue. We cannot under any circumstances set up on rocks or gravel.
Do you set up at parks?
Yes! We are fully licensed and insured, so we can set up at parks. We require a generator for park setups. We have generators for rent, or you can provide your own.
Please check with your park ahead of time to see what permits or proof of insurance they need us to provide.
Be prepared to provide us with the location you will be setting up in the park.
